FAQ

Neets Sound Bar 

 

Q: How is the Neets Sound Bar different from cheaper consumer soundbars that I see in my local electronics store?

A: Neets Sound Bar is designed for meeting room use. It packs a serious punch, but more importantly, it delivers super-accurate speech playback, so your online meetings will feel much more natural. 

 

Q: Does Neets SB-1 work with any flat panel display?

A: Pretty much. But for the best experience, you should ensure that your flat panel display or TV has a 'variable level' analog or TOSLINK audio output.

 

Q: Where should I position the Neets Sound Bar?

A: Well, that is totally up to you. But we would suggest just below your flat panel display or TV on either a shelf or on the wall using the included wall brackets.

 

Neets MiniConnect

 

Q: How many cables can I pass through the Neets MiniConnect?

A: The Neets MiniConnect has space for up to 3 cables.

 

Q: Are the cables to connect my devices included in the box?

A: No, there are no cables included with the Neets MiniConnect, giving you the flexibility to connect any device, with any cable you desire.

 

Q: What type of cables can I use?

A: There are no limits on what type of cables you can use: USB, HDMI, VGA, PS 2, Ethernet, power cables, audio cables and anything else you might need!

 

Q: Does the Neets MiniConnect come in black or white?

A: No, unfortunately, the MiniConnect is only available in the classic silver colour.

 

Q: How do I hide the cables under the table?

A: The Neets Cable Bag is included in the box. It can be installed under the table to gather all the cables neatly and hide them from view.

Collabo by Neets

 

Q: How is Collabo by Neets different from other video conferencing hubs?

A: Like other video conferencing hubs, Collabo by Neets is designed for online meetings and collaboration, but Collabo is the only video conference product with voice enhancement techonology to ensure accurate speech playback. That way you can hear everybody in the meeting without distortion. 

 

Q: Does Collabo by Neets work with any flat panel display or TV?

A: Pretty much. But for the best experience, you should ensure that your flat panel display or TV has a HDMI input.

 

Q: Where should I position Collabo by Neets?

A: Well, that is totally up to you. But we would suggest just below your flat panel display or TV on either a shelf or on the wall using the included wall brackets. The webcam can be mounted either directly on top of Collabo with the included bracket - or on top of your TV - depending on your preferences for the camera angle.

 

Q: Where should I position Collabo by Neets?

A: Well, that is totally up to you. But we would suggest just below your flat panel display or TV on either a shelf or on the wall using the included wall brackets. The webcam can be mounted either directly on top of Collabo with the included bracket - or on top of your TV - depending on your preferences for the camera angle.

 

Q: How do you connect my laptop to Collabo by Neets?

A: Quite simple! You only have to connect the single USB A cable from Collabo by Neets to your laptop and you are ready to use Collabo. If you have a USB C type port on your laptop, use the included adaptor to convert to USB C.

 

Q: Which online conferencing software does Collabo by Neets support?

A: Collabo by Neets supports all kinds of online conferencing software - if the software can run on your Windows or MAC computer, Collabo will support the software. So you can choose your preferred software whether it is Skype, Zoom, BlueJeans, Teams etc.

Q: How do I get started using Collabo by Neets with my MAC?

A: You need to install a specific driver on your computer when using Collabo by Neets with your MAC. But only the first time you want to connect to your MAC. Find help on how-to in our step-by-step guide for Collabo by Neets with MAC.