Help for using Collabo by Neets 

 

When using Collabo by Neets with a Windows PC

The very first time you connect the USB cable to your windows PC, your computer will search online for a suited driver and install it. This process might take a couple of minutes, but usually it will be faster - depending on your computer. After you have installed the driver, your PC will detect Collabo in seconds.

 

For MAC users

Please follow these steps if you are using Collabo by Neets with your MAC for the first time

1. Download the DisplayLink driver from this link: DisplayLink for MAC

2. Find the driver in your downloads folder and start the installation.

3. Click "Open Security" when the pop-up is shown on your computer.
(If the pop-up does not open automatically, please 
see step 5. Don't restart your computer until the entire setup is done.)

4. When the "Security & Privacy" tab opens, choose "Allow" and finish the installation by restarting your computer.

CONGRATULATIONS! You are now ready to use Collabo by Neets whenever you meet.


If the pop-up does't open automatically:

5. Once the driver is installed, you have to open "System Preferences" and choose "Security & Privacy"

6. Click on the keylock and unlock with your password.

7. Under the tab "General", choose "Allow" and finish the installation with a restart of your computer.
(Choose DisplayLink Corp, if available as system software.)

CONGRATULATIONS! You are now ready to use Collabo by Neets whenever you meet.